Shipping policy

📦 Shipping Policy — Cr8tive Designs

🚚 STANDARD SHIPPING

Cr8tive Designs offers standard shipping on all U.S. orders. Shipping costs are calculated at checkout based on the order size, weight, and delivery destination.

Orders may ship through USPS or UPS, depending on the package and destination.

📦 Tracking information is included and will be provided by email once your order ships.

🌎 Alaska, Hawaii & Puerto Rico

Standard shipping is available to Alaska, Hawaii, and Puerto Rico. Shipping rates will be calculated at checkout and may vary depending on the destination and package size.

⏰ Processing & Production Time

All items at Cr8tive Designs are made to order.

Production typically takes 8–10 business days after checkout or invoice payment is received, unless otherwise noted in the product listing or invoice.

⚠️ Please note: Production times may be extended during peak seasons, holidays, or circumstances beyond our control.

🚚 Shipping Time

Once your order has shipped, delivery typically takes 3–5 business days, depending on the carrier and destination.

📦 Tracking information will be provided once your order ships.
Tracking details are delivered via email and may appear first in the Shop app first.

🎨 Custom Orders & Approvals

  • Custom orders begin production after design approval and payment are received

  • Delays in approval may extend the overall turnaround time

  • Cr8tive Designs is not responsible for delays caused by late approvals or customer-requested changes

  • Customer Uploaded Design Requirements:

    • Files must be PNG format
    • Transparent background required
    • 300 DPI minimum for best print quality

    Customer-supplied artwork is printed as submitted. Cr8tive Designs does not edit, resize, recolor, or correct uploaded files. We are not responsible for print quality issues caused by low-resolution, improperly formatted, or incorrect artwork files.

    By uploading a design, you confirm that you own the rights or have permission to use the artwork for printing and reproduction. Cr8tive Designs is not responsible for copyrighted or trademarked content submitted by customers.

    For custom order inquiries, please email us at shop@cr8tive-designs.com with your design details and request.

⚠️ Delivery Issues & Order Responsibility

Cr8tive Designs is not responsible for:

  • Incorrect or incomplete shipping addresses provided by the customer

  • Delays caused by shipping carriers

  • Packages marked as “Delivered” by the carrier that are lost or stolen after delivery

If your package is lost in transit, please contact the shipping carrier first.
If you still need assistance, reach out to us and we’ll help guide you through the next steps.

🌍 International Shipping

At this time, Cr8tive Designs ships within the United States only.
If you are located outside the U.S. and interested in ordering, please contact us to discuss possible options.

💛 Questions?

We’re happy to help!
For questions regarding shipping, turnaround times, or your order, please contact us at:

📧 shop@cr8tive-designs.com